Return Policy 

Something not right?

Our #1 priority here at BioSmart Research is your satisfaction. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem with our product in the first 30 days, we will solve it. Refund it. Send you new product. Whatever it takes. Just reach out to our Customer Service Team. We’re here for you. Satisfaction. Guaranteed.

More Details

You have 30 days from your purchase date to make a return. BioSmart offers all its customers a 100% Satisfaction Guarantee.

BioSmart orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any USPS store or drop-off.

Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all BioSmart products. 

Note- Products must be returned in the same or similar sized shipping box as they were sent. Biosmart will refund your purchase price, less the cost of return postage, to the payment method used to purchase the original goods.

You can take your BioSmart order to your nearest USPS store or drop-off location. If you purchased a BioSmart product from a retail location, please follow the store’s return policy.

It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.

Your refund is sent through your original form of payment.

You can speak with our customer service team directly at 800-403-0830. for questions or concerns about returns and refunds, or you can email us at